M-Social

How HR bots help companies: a case study from M-Social

Enterprise applications have become an integral part of modern business. They help automate internal processes, improve communication, and increase employee productivity. Depending on the company's goals, the functionality of such applications may vary significantly.

M-Social successfully develops solutions for corporate use. One of our projects is an HR-bot, which has demonstrated its effectiveness in onboarding new employees and simplifying internal communication processes.

 

Stages of HR-bot Development

 

  • Defining functionality and usage scenarios
    At this stage, we worked out the bot's tasks in detail and wrote dialog scenarios for interaction with employees. The Miro service was used to visualize and account for all the nuances of the process.
  • Planning the technical implementation
    The bot was integrated with the company's existing admin panel. This allowed for the automatic retrieval of employee data and its use for personalized interaction.
  • Functionality implementation
    We set up a notification system, added file upload capabilities, and implemented progress management for checklists. This gave employees the ability to easily track their tasks and onboarding stages.
  • Collecting feedback and refinement
    After launching the bot, we received feedback from employees and added new features, such as corporate culture testing and expanded interaction capabilities for effective communication.

 

Key Features of Our HR-bot

 

  • Flexible notification system: the ability to configure reminders through a personal account, helping employees not to miss important events.
  • Information blocks: access to data on corporate culture, office routines, and contact lists, making information search fast and convenient.
  • File support: the ability to upload documents and links into informational and notification blocks for convenient access to important materials.

 

If you want to create an effective corporate application or chatbot for your company, the M-Social team is ready to offer the best solutions that will meet your business needs.