M-Social develops chatbots at Max

M-Social creates chatbots in the Max messenger

08.12.2025

More and more people come to Max every day, and for many it has already become the main way to communicate, both with friends and, increasingly, with companies. What does this mean for business? Your clients, partners, and employees are already there, and if not yet, they will be there soon. We help businesses not to miss the moment and start communicating with customers, partners, and employees in the increasingly popular messenger.

Chatbots in Max for Business by M-Social

For clients — responds instantly, 24/7, politely and to the point.
For managers — handles responses to standard questions, order processing, and reminders, freeing up time for other tasks.
For new employees — becomes a personal assistant, ready to explain how things work and provide necessary instructions at any moment.
For the entire company — helps automate routine processes and reduce employee workload.

What are the limitations for chatbots in Max?

Only verified companies/organizations can create bots (a regular user cannot create a bot).
One company/organization can create no more than five bots. A created bot must pass verification.
A bot cannot be added to a channel. It can exist as a standalone bot or within a chat.

How to register your bot?

Chatbot creation is available after registration on the website https://business.max.ru/ to companies with an app published on RuStore or to LLCs and sole proprietors registered on the platform https://мсп.рф/.
To do this you need to:

Go to https://business.max.ru/ using your phone number.
Confirm company registration via the website https://мсп.рф/.
Click "Create chatbot": fill in the bot name, description, insert an image (ID is assigned automatically), and submit for moderation.

M-Social is ready to become your partner and develop chatbots in Max for you that will solve your specific business tasks.