Objective:
Automate the monitoring of employee correspondence with clients in Telegram to prevent missing important agreements and open questions

 

Mechanics:

1. An AI agent based on DeepSeek (with the ability to integrate other AI models) is added to chats. Company employee data is pre-loaded into the system for accurate identification of parties
2. The agent operates in the background without interfering in dialogues
3. Every morning, it automatically generates a digest for the previous day with two key blocks:

• List of agreements (deadlines, promises)
• List of open questions (unfinished discussions)

 

Result:

• Team lead saves 30 minutes per day by eliminating manual chat audits
• Achieved transparency in work processes, reduced risk of missed deadlines and loss of important information