What can our system do?

• Create and manage surveys.

Want to know what people think about your product? Easy! You can add any question you wish.

• Audio in surveys.

Record customer responses. Sometimes the smile in a voice says more than a dozen completed forms. 

• Manage teams and schedules.

No more: "Oops, I forgot!" The system will show the consultant when they are supposed to work. 

• GPS and camera for remote monitoring.

"Don't forget to clock in/out for your shift — and off you go to our customers!"

• Product sample tracking.

Every sample is now accounted for. If a consultant tries to keep it for themselves — the system will notice. No more "lost" items.

• Integration with CRM and SAP.

All data is neatly filed into the right systems — like books on a shelf in perfect order.

• Passport data verification via IDX.

The system will kindly prompt: "There seems to be a slight inaccuracy here — let's double-check the data."

• Integration with the Federal Tax Service (FTS) for receipt verification.

Now you can find out if a store is fabricating receipts on the fly. The FTS approves.

• Online staff monitoring on a map.

"Maria: the system shows insufficient interaction density. Please increase the number of customer check-ins in the next hour."

• 10+ report types.

All information is presented in beautiful charts and clear tables. Now even the most complex report looks like a work of art.

Technologies

HTML/JS/CSS, 

PHP, 

Laravel, 

AngularJS,

PostgreSQL

Result

The platform for automating field personnel work from M-Social allows you to:

• Reduce data collection time.
• Eliminate reporting errors.
• Create transparent field team operations.
• Maintain automated tracking of samples and promotional activities.

Thus:

• Clients receive honest surveys and samples.
• Managers get a complete picture of what's happening.
• Consultants — understand that they are being monitored the work needs to be done well.