Chatbots
for Business
No template solutions
Creating chatbots with fast and convenient launch adapted to the tasks of your business
Easy integration into existing infrastructure to optimize processes and improve work efficiency
We solve your business problems - fast, simple, effective
If your customers are leaving because of long wait times
M-Social's chatbots work 24/7 and provide instant responses to their queries
If employees are overloaded with routine
our solutions fully automate these tasks, freeing up time for more important matters
If you are losing sales
due to poor communication
we optimize the process, making it fast and comfortable
If the adaptation of new employees takes
a long time
please be sure to contact us as soon as possible
If approvals and data exchanges are taking up resources
we simplify these processes by automating notifications and task control
If access to instructions and materials is inconvenient
our solutions provide them in a clear and easy to digest format
If you lack
monitoring tools
we will provide process analysis and instant notifications of failures or deviations
We help businesses get rid of unnecessary complexities and focus on achieving results
Real results
for our clients
HR Chatbot

HR Chatbot
Goal:
Development of an HR bot to automate the onboarding process for new employees and streamline internal communication workflows within the company.
Mechanics:
- Integration with the company’s existing admin panel to automatically retrieve employee data and enable personalized interactions.
- Configuration of a notification system, file upload capabilities, and progress tracking for employee checklists.
- Continuous improvement based on employee feedback, including the addition of new features such as corporate culture quizzes and expanded interaction functionalities.
Result:
- Reduced new employee onboarding time by 35%.
- Increased new employee satisfaction by 30% according to post-onboarding survey results.
Promotion for the CARLSBERG brand

Promotion for the CARLSBERG brand
Goal:
Development of a chatbot to run a receipt-based promotion for the Carlsberg brand in Kazakhstan, aimed at increasing sales and customer loyalty through interactive and user-friendly consumer engagement.
Mechanics:
The chatbot was built on the PromoBuilding platform.
Supports two languages: Russian and Kazakh.
Key modules implemented:
- User registration via the chatbot interface with age verification using the Individual Identification Number (IIN).
- Information about the promotion, winners, and FAQ.
- Ability to upload receipts and check the number of accepted receipts in a dedicated chatbot section.
- Administrative panel for managing data and generating reports on participants, receipts, winners, and more.
Result:
- The receipt-based promotion conducted via the Telegram chatbot successfully captured user attention.
- The chatbot contributed to increased brand awareness for Carlsberg.
Barney's dialogue bot

Barney's dialogue bot
- Ability to take a professionally designed career aptitude test for children, developed by a psychologist.
- Ability to generate a deepfake image of a child based on one of ten templates.
From the client:
- Chatbot dialogue script
- Image templates
Delivered work:
Integrations with multiple AI services were implemented to verify the presence of a face in a photo, identify whether the face matches a celebrity, and overlay the uploaded face onto one of ten templates.
Outcome:
- Development time: 1 month
- Over 27,000 users
- Over 25,000 generated images
Telegram bot Bezotlagatelno

Telegram bot Bezotlagatelno
Development of a Telegram bot and mini-app for doctors specializing in the management of patients with pulmonary arterial hypertension (PAH).
Goal:
To provide doctors with quick and convenient access to essential tools, checklists, and valuable resources.
Features:
- The Telegram bot has restricted access — only subscribers of the private Telegram channel “Bezotlagatelno” (without delay), verified medical professionals from an approved list, or manually approved users may use it.
- Users with access to the “Bezotlagatelno” channel receive seamless, automatic access to the bot, and vice versa — bot users gain seamless, automatic access to the private “Bezotlagatelno” channel.
From the client:
- Brief
- Mockups
Web bot for Ice show and T-Bank

Web bot for Ice show and T-Bank
Goal:
Development of an interactive game web bot for engaging visitors at ice shows.
Mechanics:
- Scan a QR code.
- Launch the bot.
- Participate in the game: viewers had multiple attempts to spin a robotic arm holding a toy bear and throw it as far as possible.
- The system awarded points based on which target zone the throw landed in.
- Key feature: the target zones were invisible — to hit the farthest zone, players had to throw the bear along a precise trajectory.
Key Modules:
- Game with animation of the arm spinning and the throw.
- Notifications with game results.
- QR bot for prize redemption.
- Notifications for prize issuance and collection.
- Admin panel for managing participants, prizes, show schedules, and QR bot access.
Result:
- Over 55,000 game sessions and 100,000 total attempts.
- More than 44,000 unique users.
Telegram bot for the Magnet network with promo mechanics

Telegram bot for the Magnet network with promo mechanics
Goal:
Create a chatbot for the "Magnit" retail chain to run a promotional campaign.
Mechanics:
- Chatbot built on the Telegram platform, allowing users to upload receipts either via gallery or by manually entering data.
- Automated receipt moderation implemented, taking into account various conditions and restrictions (e.g., exclusion items or sponsor products).
- Accepted receipts earn users "chances" to participate in the prize draw.
- The bot includes a Personal Account where users can track the number of "chances" earned for each draw period.
Results:
- Increased user engagement through a transparent and accessible system for participating in promotions and draws.
- Seamless integration with the existing Telegram infrastructure.
How does an AI agent work?
(01)
Briefing and task analysis
We collect and clarify requirements, define your goals and expectations
(02)
Planning
We create a chat-bot structure, we think of communication scenarios
(03)
Development
We implement the project, test and implement
(04)
Education
Showing your team how to use the bot
Answers to frequently asked questions
From 10 working days, depending on the complexity of the project.
WhatsApp, Telegram and others, if technically possible.
Yes, we provide technical support and assistance with settings.
Of course. We implement integrations with popular systems such as Bitrix24, amoCRM, SAP, 1C and others.
Not necessarily. We offer flexible solutions: hosting on cloud services, on your servers or in a hybrid format.
Our solutions are individual, take into account the specifics of the business and allow implementing complex scenarios and deep integrations that are not available to designers.
Yes, we create bots for onboarding, testing, training, and quick access t instructions and regulations.
Chatbots can notify about tasks, automate approvals, collect reports, track process statuses and assist in monitoring.
We will need a description of your tasks, desired interaction scenarios, a list of systems for integration and other business details.
We provide a user-friendly interface for editing scripts and changes, and we also train your employees to work with the bot.
Yes, we integrate chatbots with analytics systems so you can track key metrics and improve engagement.
Our solutions are designed for high loads and operate successfully even with thousands of requests per second.
Definitely! We provide access to a test environment so you can test all scenarios before implementation.
Optimize your business processes with a chatbot!
Contact us today and get a customized quote for your business.