M-Social

M-Social

Chatbots
for Business

No template solutions

Creating chatbots with fast and convenient launch adapted to the tasks of your business

Easy integration into existing infrastructure to optimize processes and improve work efficiency

We solve your business problems - fast, simple, effective

If your customers are leaving because of long wait times

M-Social's chatbots work 24/7 and provide instant responses to their queries

If employees are overloaded with routine

our solutions fully automate these tasks, freeing up time for more important matters

If you are losing sales
due to poor communication

we optimize the process, making it fast and comfortable

If the adaptation of new employees takes
a long time

please be sure to contact us as soon as possible

If approvals and data exchanges are taking up resources

we simplify these processes by automating notifications and task control

If access to instructions and materials is inconvenient

our solutions provide them in a clear and easy to digest format

If you lack
monitoring tools

we will provide process analysis and instant notifications of failures or deviations

We help businesses get rid of unnecessary complexities and focus on achieving results

Real results
for our clients

Chatbot «Magnet»

Real results,[object Object], for our clients

Chatbot «Magnet»

The purpose of the project

Creating a chatbot for the Magnit chain of stores to conduct a promotional campaign

Mechanics:

  1. Chatbot on the Telegram platform, with the ability to upload receipts via a gallery or by manual data entry
  2. Automatic moderation of receipts has been implemented taking into account various conditions and restrictions (for example, the presence of excluded goods or sponsor goods)
  3. For accepted checks, "chances" to participate in the drawing are awarded
  4. The bot has a Personal Account where users can track the number of “chances” accrued for each draw period.

Result:

  • Increase user engagement through a transparent and accessible system for participating in promotions and sweepstakes
  • Easy integration with existing Telegram infrastructure

Case HR-bot

Real results,[object Object], for our clients

Case HR-bot

The main goal

Development of an HR bot to automate the onboarding of new employees and simplify internal interaction processes in the company

Mechanics:

  1. Integration with the company's existing admin panel for automatic receipt of employee data and personalized interactions
  2. Setting up a notification system, the ability to upload files and manage the progress of checklists for employees
  3. Making changes based on employee feedback, adding new features such as culture testing and expanding engagement capabilities

Result:

  • Reducing the adaptation time of new employees by 35%
  • Increased satisfaction levels of new employees by 30% based on survey results

Chatbot KollektivX

Real results,[object Object], for our clients

Chatbot KollektivX

The main goal

Development of a chatbot for Telegram to receive notifications from the site kollektivx.com

Mechanics:

  1. Chatbot integrated with the site to receive notifications
  2. When you click on the button in the bot, a window appears in which the user can enable or disable different types of notifications that the site will send to the bot.

Result:

  • Convenient notification management system via Telegram
  • Increase user engagement with flexible notification settings

How does an AI agent work?

(01)

Briefing and task analysis

We collect and clarify requirements, define your goals and expectations

(02)

Planning

We create a chat-bot structure, we think of communication scenarios

(03)

Development

We implement the project, test and implement

(04)

Education

Showing your team how to use the bot

Answers to frequently asked questions

From 10 working days, depending on the complexity of the project.

WhatsApp, Telegram and others, if technically possible.

Yes, we provide technical support and assistance with settings.

Of course. We implement integrations with popular systems such as Bitrix24, amoCRM, SAP, 1C and others.

Not necessarily. We offer flexible solutions: hosting on cloud services, on your servers or in a hybrid format.

Our solutions are individual, take into account the specifics of the business and allow implementing complex scenarios and deep integrations that are not available to designers.

Yes, we create bots for onboarding, testing, training, and quick access t  instructions and regulations.

Chatbots can notify about tasks, automate approvals, collect reports, track process statuses and assist in monitoring.

We will need a description of your tasks, desired interaction scenarios, a list of systems for integration and other business details.

We provide a user-friendly interface for editing scripts and changes, and we also train your employees to work with the bot.

Yes, we integrate chatbots with analytics systems so you can track key metrics and improve engagement.

Our solutions are designed for high loads and operate successfully even with thousands of requests per second.

Definitely! We provide access to a test environment so you can test all scenarios before implementation.