M-Social

Smart automation for your business

AI-agents

We create software solutions based on artificial intelligence (AI) that can perform various tasks, adapting to business needs

What an AI agent does instead of you

Specific tasks the agent takes on — right now

[ Real tasks ]

[ 01 ]

Customer Service

Before

Manager manually processes incoming requests — loses leads, can't respond at night

After

Agent accepts requests 24/7, responds instantly, escalates complex ones to a human

−2 hours per day on processing incoming requests

[ 02 ]

Chat Monitoring

Before

Manager manually scrolls through chats every morning, looking for agreements and open issues

After

Agent monitors work chats and delivers a ready digest every morning

−30 minutes per day on manual chat audits

[ 03 ]

Lead Generation

Before

Marketer manually monitors groups and chats in search of potential clients

After

Agent analyzes up to 500 chats in parallel and forwards relevant messages

500 chats instead of 10 for the same effort

[ 04 ]

Internal Analytics

Before

Report takes days to prepare — by the time a decision is made, the data is already outdated

After

Agent collects, structures, and delivers a ready report on schedule

Report in 5 minutes instead of several hours

Works with your systems, data and channels

[ 01 ]

Connects
to your data

  • PostgreSQL, MySQL, MongoDB and other databases
  • CRM, ERP, SAP, Google Sheets, corporate storage
  • Works with real company data, not demo examples

[ 02 ]

Integrates
into your channels

  • Telegram, WhatsApp, Slack and other messengers — 24/7 communication automation
  • HubSpot, Salesforce, SAP — updating data without employee involvement
  • Google Docs, Notion, internal knowledge bases — answers based on up-to-date documentation
  • Custom APIs and internal services — integrates into any business process

[ 03 ]

Stays within
your perimeter

  • Local deployment on client servers
  • Data does not leave the company perimeter
  • Suitable for projects with enhanced security requirements

When developing AI agents, we follow the following basic principles

It can automate routine processes, improve customer interactions and provide analytics, ultimately saving time and resources.

receives information from the surrounding world through data: text, images, sounds, sensors

Each AI agent is created taking into account the individual requirements and characteristics of the client's business

This allows us to offer features and capabilities that are not available in standard solutions.

The process of developing and implementing the AI agent is carried out within the agreed timeframes

We understand that time is money and strive to minimize the time from idea to implementation

The AI agent interface is designed with user-friendliness in mind

which makes it easy to integrate into existing business processes. We also provide training and support so that users can quickly master all the features and start benefiting from them.

Examples of completed projects

Логотип TalkPulse AI Communication Agent с речевыми пузырями

Objective:
Automate the monitoring of employee correspondence with clients in Telegram to prevent missing important agreements and open questions

 

Mechanics:

  1. An AI agent based on DeepSeek (with the ability to integrate other AI models) is added to chats. Company employee data is pre-loaded into the system for accurate identification of parties
  2. The agent operates in the background without interfering in dialogues
  3. Every morning, it automatically generates a digest for the previous day with two key blocks:
  • List of agreements (deadlines, promises)
  • List of open questions (unfinished discussions)

 

Result:

  • Team lead saves 30 minutes per day by eliminating manual chat audits
  • Achieved transparency in work processes, reduced risk of missed deadlines and loss of important information
    Read more
An AI agent for monitoring chats and searching for leads

Goal:

Development of an AI agent for gathering information about potential orders, projects, clients, etc.

 

Mechanics:

  • The AI agent monitors specified chats, collects messages according to configured parameters, and forwards them to private messages or a dedicated group
  • Depending on the settings, the AI agent can reply to messages in chats taking the context into account

 

Result:

Time and resource savings on information retrieval – processing up to 500 chats simultaneously
Read more

Offline deployment of a local LLM solution

Objective:

Enabling LLM operation on the client's infrastructure
 

Mechanics:

  • AI model selection - using open-source models: Llama, Deepseek, Qwen, etc.
  • Installation and configuration of necessary software and containerization of the solution for stable operation
  • Connection to client's internal systems through secure APIs


Result:

  • Complete data confidentiality (information does not leave the client company's perimeter)
  • AI operation independent of internet connection and external services
    Read more
Interactive postcards from M-Social

Goal:

Create a New Year digital gift for clients, partners

 

Mechanics:

  • Personalization: User uploads their photo to become the main character of the card (a New Year's character)
  • Game Engagement: An interactive mechanic (catching snowflakes) is implemented during card generation, adding excitement and involvement
  • Emotional Design: The interface is built around the metaphor of a home holiday (a New Year tree with card garlands), creating a feeling of a cozy tradition

 

Result:

Логотип BannerStat с сеткой таблицы на белом фоне

Goal:

AI Agent-based Advertising Placement Scraping


Mechanics:
The Banner Stat system consists of three interconnected AI agents that process advertising placements step-by-step, transforming raw data from web pages into structured advertising reports necessary for:

  • Monitoring advertising campaigns
  • Competitor analysis
  • Discovering new advertising strategies
  • Analyzing the effectiveness of advertising placements
  • Optimizing media planning


Result:

  • Automated collection of advertising banners and associated metadata from web pages using Computer Vision (CV)
  • Identification of the advertising banner type (video banner, display, RTB block, branded pages, preroll)
  • Extraction of advertising attributes such as brand, product category, and advertiser from the collected data
    Read more

Answers to frequently asked questions

On average, developing an AI agent takes from 2 to 4 months, depending on the complexity of the project.
Text models: OpenAI, DeepSeek, Claude, Mistral.
Image processing: OpenAI Dall-E 3, AKOOL, Google Vision
Video processing: PixVerse, Google Video AI
Local LLVM: Llama, Mistral
To develop AI agents we use PHP and Java programming languages.
Yes, our AI agents can be integrated with various internal and external systems.
We use modern encryption and data protection methods to ensure the security and confidentiality of information.
Yes, we use neural networks that are already trained in various languages.
We provide technical support and updates to AI agents to keep them relevant and effective.
If necessary, we will train your staff and help set up processes.
We will provide recommendations on the necessary technical resources, including servers, software, and network infrastructure, to ensure the effective operation of AI agents.
Yes, they are possible. We will be able to make minor changes even within the framework of technical support.